In the AMA (Ask Me Anything) held on Oct 7, we answered questions that were collected in advance on Discord and questions that were entered into the chat during the AMA.
We edit the audio into text format and release it as a summary.
Policy for dealing with major problems, etc.
First of all, we would like to inform you of our policy regarding the main issues currently occurring in the game.
We would like to inform you of our policy regarding the main issues currently occurring in the game, which we announced on AMA.
<Regarding the issue with the intermediate material breakdown settings
・[Issue] Due to a problem with the settings for the items that can be obtained through the intermediate material breakdown in crafting, bread, which was not supposed to be obtainable, was being obtained at a high frequency.
・[Corrective action]The content of the items that are ejected has not been changed, but the probability of bread being ejected has been adjusted.
・[To Users] We will investigate usage conditions, extract the target users based on clearly defined rules, and take appropriate action.
We will announce the details of the response after it has been implemented.
<Exceeding the limit of NFT styles by using multiple accounts>
・[Issue] We have confirmed cases where the style limit has been exceeded by creating multiple accounts and using the styles acquired.
・[Corrective action] As a first response, the NFT export function will be suspended from the evening of Tuesday, October 8, 2024.
After that, we plan to release the export function with the implementation of the response function.
We will notify you of the resumption along with the details at the time of implementation.
・[To Users] We will investigate usage conditions, extract the relevant users based on clearly defined rules, and take appropriate action.
We will announce the details of the action after it has been taken.
<Regarding the PvP Tournament
We had previously announced that the PvP tournament would be held around November 2024, but we have decided to postpone it in light of the current situation.
We will announce the new schedule at a later date, so please wait a little longer.
We sincerely apologize for the lack of fairness and for the inconvenience caused to many of our presidents.
Q&A Digest
(in no particular order)
Questions about the issues in the game
Q. What is your opinion on the significance of a tournament with prizes when there are differences due to the bread riots?
A: The tournament was originally scheduled to be held at the end of October and beginning of November, but we are planning to review this in light of the development situation. We will provide information on the specific timing of the tournament, including the current situation and our response.
Q. What about the opinions that the game is difficult to understand because there is not enough explanation?
A: We are reviewing the UI and other aspects of the game, and will gradually make improvements.
Q. What about the unclear points in the maintenance details?
A. We have omitted the details for server maintenance, but we will make sure to inform you if there are any specification changes.
Q. Are there any specific criteria or boundaries for cheating?
A: We are currently investigating this, and will respond once we have clarified the criteria. Please be assured that we do not view minor acts as a problem.
Q. Regarding the issue of incorrect results in Gold Quest?
A. This is a bug and will be fixed.
Q. Is it normal for the active skills in the arena to be used every time?
A. This is a bug. The skills of the characters are not always used in the order they are supposed to be used, so we are planning to fix this.
Q. Are there any plans to implement battles with reality and cost restrictions in PvP?
A: There are no immediate plans to implement this at this stage, but it is something we may consider in the future.
Q. Have you had any bug checks carried out by test players?
A: Yes, we have carried out tests, but we recognize that they were not sufficient. We will review our development structure and work to make improvements in the future.
Q. Regarding the characters that can be selected when playing for the first time.
A: The current game content is reflected in this, and we apologize for the change from the specifications we announced in 2023.
Q. Will the phenomenon of the game becoming slow between rounds of combat be fixed?
A: There was a period when the game became slow due to temporary attacks, but we are aware that this has now been resolved. If the game continues to be slow, please contact us separately.
Q. Regarding the bug that appears to reduce performance when a character level is increased,
A. This is a bug that is affected by the values of equipment, and in fact performance does not decrease. We are currently working on a fix.
Q. Will you be improving the bugs encountered in normal play and the inconvenience of raising character levels?
A: Yes, we plan to make improvements. In particular, we will adjust the difficulty of material quests so that new players can enjoy them.
Q. What about the bug that prevents the random skills of the ★3 Prudence Lennon character from being used since the service started?
A: We are aware of this bug and are planning to fix it. We don't have a fixed date for when we will fix it, but please wait for us to do so.
Q. There are many users who want to reset the game.
A: We are not currently considering a reset. As there are many users who play normally, we will respond to individual problems carefully.
Q. What is your stance on the fairness of the game?
A: We are currently aware that unfairness is a major issue, and we are conducting a detailed investigation and hope to return to a state where the game can be enjoyed equally. In particular, we aim to hold competitions and other events in a state of fairness.
Q. Will the problem of employees whose voice does not match their skill name be fixed?
A: Yes, we are aware of this issue and it will be fixed.
Q. Will the problem of the timing being off due to the battle not stopping with the President's skill be fixed?
A: Due to the different specifications from the previous title, if it is difficult to adjust the timing, please try adjusting the speed setting.
Q. What should I do if I can't log in to the PC browser version?
A: There is a problem with being unable to log in using a specific authentication method, but we are working on a solution.
Q. Should I keep logging in until the problem is fixed?
A: Due to the nature of RPGs, there is a possibility that continuing to log in will make a difference to your progress, but we would like you to play without pushing yourself too hard.
Q. Is it a mistake to think that the random skill multiplier is low?
A: There is a possibility of a bug, so please check that there is no misunderstanding, and if there is a bug, it would be helpful if you could report it.
Q. Is there any way to fix the problem where the names are not displayed correctly in the equipment section?
A: We are investigating the problem and will take action.
Q. The dialogue for the characters when they go out to battle seems to be wrong. Will it be fixed?
A: Yes, we are aware of the mistake and will fix it.
Q. Is it normal for the volume of the BGM to differ depending on the location?
A: It may be due to the ducking function. We will check and make adjustments if necessary.
Q. Will the issue where the characters in the gacha and the ones in the encyclopedia don't match be fixed?
A: Yes, we are working on a fix.
Q. Is it a bug that no damage is dealt when I set the boss as the target in PvP?
A: Yes, there is a possibility of a bug, so we will check and fix it.
Q. What is the status of the issue with LINE authentication not working?
A: This is caused by a problem on the SMP platform side, and we are prioritizing a fix.
Q. Will the display bug on the strengthening material selection screen be fixed?
A: Yes, we are aware of it and will fix it.
Regarding improvements
Q. Will events like the Gold Drop Enhancement Week be held regularly in the future?
A: We plan to hold enhancement events regularly. We plan to hold enhancement weeks with content that changes to match weekends and holidays, so that you can enjoy them slowly during the week of the event. We will announce the details each time, so please wait.
Q. Do you have any plans to release a roadmap for Arena rewards and ranking updates?
A: We are aware that there are some confusing points regarding the Arena display at the moment, and we are planning to make improvements. It is difficult to convey detailed bug and fix information, so we would like to announce the main policies and additional content in stages.
Q. What is your opinion on the fact that Legendary ★7 is not differentiated from other ranks?
A: There is a level cap and a skill level cap, and it is designed so that it can demonstrate a different strength from other ranks in PvP. We will continue to make further improvements so that you can feel the benefits.
Q. Will it be possible to exchange points in bulk?
A: Yes, we plan to do this, but it will take some time.
Q. Are there any plans to improve the difficulty of progressing through the story and raising player levels?
A: We plan to release the story over the course of a year. As for player levels, we are considering adjusting the experience points gained from quests, etc., but we expect players to enjoy the story progression at a leisurely pace.
Q. There are some opinions that the descriptions of attributes are difficult to understand. Are there any plans to address this?
A: Yes, we will improve the descriptions of attributes and make them easier to understand.
Q. Are there any plans to improve the image quality?
A: Yes, we plan to improve it. If you can let us know specifically which parts you are concerned about, we can prioritize addressing them.
Q. Will new styles for rarities other than Legendary be implemented?
A: Rarities other than Legendary will be distributed during events. We are considering providing them in a way that allows you to collect them during events.
Q. Will there be events in the future where you can obtain NFTs even without paying?
A: We don't have any plans at the moment, but we may consider it in the future.
Q. Do you have any plans to introduce a practice mode for Material Quest?
A: Yes, we are currently considering implementing a practice mode.
Q. Do you have any plans to improve the issue of it being difficult to raise new characters due to the heavy workload of raising them?
A: We are currently running a strengthening campaign to support raising. We are not currently considering a reset function for raising, but we will consider it if there are many requests for it.
Q. Is there a display showing how many items are currently for sale in the market?
A: We are aware that it is currently difficult to see, and we are planning to improve the UI.
Q. What are you doing about the fact that it is difficult to tell which characters you will get when choosing a route?
A: We are considering a route change function, but it will not be implemented immediately. Please wait.
Q. Do you have any plans to strengthen the tutorial for beginners?
A: We plan to continue making improvements. If there are any specific points that are difficult to understand, it would be helpful if you could give us feedback.
Q. Will it be possible to activate the CEO's skills with a single touch?
A: There are no plans to enable single-touch activation at this stage.
Q. Will you be implementing a function to enlarge characters?
A: We are considering this. We will take your opinions into account as we work towards implementing this.
Questions about the specifications
Q. I have some questions about the game balance, as there are limits on the number of quests you can do and there are few ways to recover stamina.
A. We have set the playing time to be short, so we imagine that you will play several times a day. Also, from the perspective of server load, there are intervals in Season PvP, but we will consider shortening them in the future.
Q. Why isn't there a gift function for characters?
A. You can give gifts to characters with a story, but not to those without. We plan to develop the stories of various characters in the future.
Q. I heard that I can get Soul Points when I sell a character, but how do I sell them?
A: The selling menu is a little confusing, so we plan to add a detailed explanation to the help section in the future.
Q. It says that training multiple styles will increase your character's stats, but how does this affect their stats?
A: While small increases won't have a noticeable effect, if multiple styles are delivered at the same time, the stats will increase in layers, and you can expect a greater effect.
Q. Are there any plans to change the damage calculation formula?
A: There are no plans to change it, but we will consider your opinions on the interaction between character skills and stats.
Q. How are character rarities decided?
A: They are decided through balance adjustments. Please look forward to the possibility of your favorite character appearing as Legendary in the future.
Q. Are you planning to implement a function to hide battle effects?
A: At the moment, we have no plans to implement a function to hide effects.
Q. Are you planning to display levels and battle power on the formation screen?
A: It would be difficult to display battle power because of the large number of digits, but we are considering displaying levels.
Q. Will there be any changes to the appearance of SD characters when changing equipment?
A: At the moment, there are no plans to implement such a feature.
Q. Are there any plans to implement a draw in PvP battles?
A: We will consider this after fixing the issue with skills being fired in rapid succession.
Q. Are there any plans to adjust the firepower in the Arena?
A: Yes, we plan to adjust the firepower after fixing the current issues.
Q. Are there any plans to implement colored glasses?
A: There are no items called “color glasses”, but there is an element of torn pictures of characters in the PC browser version.
Q. Can we expect flashy exclusive equipment and effects in the future?
A: We are currently considering implementing exclusive equipment. We also want to implement effects as much as possible based on user feedback.
Q. How do I use skills from other styles with skill cards?
A: When you raise the skill level to 5, the skill for that style will change into a skill card, and you will be able to use it with other styles.
Q. Legendary and Epic characters are mainly active in many places, but will there be places where other characters can also be active in the future?
A: We plan to expand the range of characters that can be used in various content.
Q. Is there any plan to deal with the fact that it is difficult to understand the classification of armor for each occupation?
A: We are aware that it is difficult to understand which equipment can be used for each occupation. We are planning to improve the UI to make it easier to understand.
Q. In the post-development version, the characters were moving using Live2D, but why don't they move in the current game?
A: We were considering implementing Live2D, but in order to support smartphone browsers, we decided to remove it due to performance issues. We will continue to consider this in the future.
Q. Regarding the issue of the Terms of Use being displayed every time
A. Due to the specifications of the platform, the terms of use are displayed in this way at the moment, but we are looking to improve this.
Q. Is the pan that appears when you break down a character part of the game's specifications?
A: Although it was a bug, it fits in with the world view, so we decided to make it part of the specifications. The appearance rate has been adjusted.
Q. Why are the item bonuses not being applied when I'm forming a bonus employee team for an event?
A: The bonus is not reflected in the result display, so it is difficult to see. We are planning to fix the display.
Q. Is it a bug that the enemies on the 10th floor of the Tower Quest keep using Resurrection?
A: Yes, it is a bug. It is designed as the first challenge, and it is possible to clear it if you devise a strategy.
Q. Monique's skills seem weak when they're at low levels. Is there any plan to adjust the balance?
A: Monique's skills are designed to be strong when used in a certain way or in combination with certain cards. There is a possibility that the balance will be adjusted in future updates, so we would be happy to receive your feedback.
Q. Is it normal for all of my stamina to disappear when I fail a quest?
A: Yes, under the current specifications, stamina is consumed when a quest fails, but this is a setting to maintain game balance.
Q. Why were the classes divided into Fighter and Paladin?
A: This was done to abolish the concept of higher-level jobs from previous titles, and to apply jobs that suit the character.
Q. Will the recruitment points be reset when new recruits appear?
A: Yes, they will be reset. Any remaining points will be converted into Soul Points, so please use them within reason.
Q. How much will the stamina cap be increased?
A: The current cap is 240. We will consider adjustments after that while watching the user's playing situation and balance.
Q. Legendary characters will be distributed for a while, but when will Epic characters be distributed?
A: We are considering making Epic characters available through events.
Q. Can't I log in to the PC browser version from DMM?
A: Currently, we are using a different distribution platform, so you cannot log in from DMM GAMES.
Previous title related
Q. Are there any members of the management staff involved in the previous title?
A: Yes, there are staff members who worked on the previous title, and we are putting a lot of effort into the story and characters. We are working to ensure that fans of the previous title will also enjoy this title.
Q. Are there any plans to add end content like monsters from other worlds?
A: We are currently considering this. We would like to proceed with new implementations, taking into account the opinions of our players.
Q. Is there any possibility that elements such as the popular recruitment method and the infinite black envelopes from the previous title will make a reappearance?
A: Yes, if we receive more requests from our users, we would definitely consider it.
Q. Why is there no button to view the characters from the front on the formation screen?
A: This was a feature that was implemented in the previous game and was well received, but it is not included in this game. We will consider this for a future update.
Q. Why was the envelope selection format for the recruitment performance abolished?
A: In this game, we have changed it to the normal 1-series and 10-series recruitment to match the latest situation and terms of the app.
Q. Are there any plans to add the main characters from the previous game?
A: Yes, there is a possibility that the popular characters from the previous game will be added in stages. However, it has not yet been decided which characters will be added and when.
Q. Will there be items that increase the gacha rate, like the Golden Post?
A: There are no plans for this at the moment.
Q. Why are there no autographs in the employee encyclopedia?
A: They were implemented in the previous game, but they are not included in this game. We will use them as a reference for the future.
Q. Are there any plans to introduce mascot characters like those in the previous game?
A: We are considering introducing mascot characters like those that were popular in the previous game in future developments, but the specific timing and method of their introduction have not yet been decided.
Market-related
Q. Is the purchase and sales history of the Market being accumulated?
A. Yes, all purchase and sales history on the Market is stored, and we will deal with any issues such as unauthorized acquisition. We are also aware that there are users performing unauthorized operations, and we plan to take serious action.
Q. Is it a bug that experience items cannot be listed on the Market?
A. Yes, we are aware of the issue with items not being able to be listed, and we plan to fix it.
Q. Is it a specification that equipment other than bread cannot be sold on the Market?
A: No, this is a bug. We are planning to fix it.
Q. Do you have any plans to fix the issue where iOS users cannot use the Market?
A: The iOS version is currently suspended. We hope to fix this as soon as possible, but we recommend using the PC browser or an Android device. You can use the Market on iOS devices via a browser.
Other
Q. Why is this AMA being held on Discord?
A: Many of the people who participate in Discord are highly enthusiastic, and the environment is set up so that they can directly answer questions.
Q. What is your opinion on the low platform evaluation?
A: We are aware that the evaluation is low, and we apologize to the fans who had high expectations. From now on, we will work to fix bugs and improve management, and we will work to improve the evaluation as much as possible.
Q. What are you doing about the many bugs that are currently causing inconvenience to players?
A: We apologize deeply for the many bugs that are causing inconvenience. We are aiming to fix them as soon as possible and deliver a game that players can play with peace of mind.
Q. Do you have any plans for cosplay projects that make the most of the cuteness of the characters in Kanpani?
A: We would definitely like to do this once the current issues have been resolved and the environment is set up so that everyone can play comfortably.
Q. I heard that there were disparities in the results of the pre-registration gacha, but were there any restrictions?
A: The results were set according to the probability of being drawn, and there were no special restrictions.
Q. Is there a plan to release the third fan book?
A: The fan book was well received in the previous title, so we would like to move forward with it.
Q. Will there be a chance to gather user opinions through a survey?
A: Yes, we plan to create opportunities to gather user opinions through future events and Discord AMAs, etc.
Q. Are there any plans to add Chinese language support?
A: At present, we do not have any plans to add Chinese language support.
Q. What are the team's future goals?
A: First of all, we want to provide an environment where everyone can enjoy the game with peace of mind. We also want to continue to make improvements based on user feedback.
Q. What is the management policy for this game and what are the future goals?
A: Our top priority is to deal with any problems that arise, and we aim to provide a better and more enjoyable environment. We also want to build a better community with everyone, aiming for long-term operation that exceeds the previous title.
